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Blacklisted, rogue casino. Additionally, Planet 7 is run out of Costa Rica, a notorious spot for rogue casino operators where players have no recourse in the event of a dispute. And if that isn't enough, one of the owners of this casino did jail time for fraud in the 1990s. Enough said really. About Planet 7 Casino - Best Legal Online Casino. Welcome to Planet7 Casino, the world's #1 Online Casino. As you will shortly experience for yourself, Planet 7 Casino offers its members the most reliable and secure gaming environment combined with the most technologically advanced Casino software available today.

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Overview

First Impression

Planet7 has a checkered past of being one of the flagship casinos of the Ace Revenue group of casinos. They were in the rogue pit for a while – then out – then in again.

They had actually gotten their act together a couple of years ago, but they were recently sold and their support moved from Costa Rica to Eastern Europe. That’s when it went to hell in a hand basket.

Since the move, we have had a number of complaints mostly unresolved payment issues. There are better RTG casinos to be found – this obviously is not one of them.

Games & Software

Panet7 has the full catalogue of Real Time Gaming games. Too bad if you win anything, you may have to wait for months to be paid.

Mobile Experience

Planet7 has all the RTG mobile games you need. But if you win anything, don’t expect to get paid.

Bonus & Loyalty Program

General Information

User Comments and Experiences

Player Complaints that have been submitted to us…

I won in November 2016. I was being transferred to every sect of this so called casino and sent a bogus check in May 2017 only to not be able to cash or deposit the check and contacted the casino that the exchange rates on the check were not right and as of today I sent all the proper paper work in only to be told to send again and nothing else can be done unless I send paper work that they already received to process a bank wire. IT has taken 9 months not to receive roughly $200.00 dollars. Planet 7 is a scam casino and do not pay

In April of 2017 I won a approx $16000 at Planet7. A Bonus Coupon was used initially, and the initial deposit was $60. The Coupon had a no-limits cap and a max cashout of $35000. So, I played thru a large amount and at the $7500 mark decided to withdraw the funds. The casino has a max withdraw of $2500 at a time and according to their website the payouts would be weekly. I made three max. withdraw requests, each for $2500, with the expectation that once the withdrawal was approved, i would receive 3 x $2500 payout on consecutive weeks. The withdrawal request sat in my account for about a month, when finally i was notified the the withdrawal was approved for the sum of $7440 on June 13. The funds where removed from my account and the initial deposit was subtracted from the cashout – as stated would happen in their terms and conditions.

I have made several chat session contacts regrading this withdrawal, but according to the terms and conditions, I should wait at least 20 business days before pursuing the withdrawal further – so I did. July 11 I resumed the discussion. I have spoken; via chat, with several different agents, all acknowledge the withdrawal is approved and waiting for their finance department to process the withdrawal. In each case I was told they would escalated the request. When I contacted another agent a couple of days later, was told the request was not escalated and the agent said they would escalate it with no explanation why it wasn’t done with the previous agent – after being told it was escalated. In the last week, on Monday, I phoned customer care, the agent reported the request not escalated and he said he would escalate the request and that the payment should be made in the next payment cycle which was on Wednesday or if it didn’t make that payout then Friday – maybe. Wednesday came and went, so I contacted customer care; and they verified the claim was escalated and to be patient – high volumes have delayed payouts, but everyone will get their money. Friday came – still nothing. I seem to get the same answer every time, and not making any progress.

On May 1st I played and won. I had a $5000 balance. I requested two $2500 withdrawals (as that is their max).

The first thing they did is demand that I update my documents with them (which were already approved). I had JUUUSST done this recently and they ask every single time. Its absurd but I did it anyways. They kept telling me to update them and I showed them the recent correspondence that they had already received them a few days earlier. This went on for a long time. Finally, they went in and manually denied both of my cashouts then requested 5 separate for $1000 each. That is not what i wanted! firstly, they charge a fee for each transaction. secondly, I knew it would take the better part of a year or more to get paid. Thirdly, I told them i am a bit weak and didn’t want to gamble and if it was in my account that i would be tempted. They did it anyways. When I contacted to complain they said “company decision”. When i asked where it was in their T/C to do such a thing they stated that I was lucky to have it approved and eventually I would be paid based on management time frame.

Well, I know myself and i was so angry that I went and played with it like I didn’t want to and lost it all except for $1000 that was approved to be paid. They knew darn well that would happen and did it anyways despite my asking them not to.

That $1000 STILL has not been paid 3 months later. The casino rep hasn’t responded to my messages (which were admittedly scathing bc they knowingly keep messing with me and my cashouts). Live chat keeps saying they will send it to an ‘escalation dept’ , which is absurd and an outright lie. They say the same thing each time. I still have not been paid at all and there is no urgency in sight.

Forum thread here: I was wrong. Horror story from Planet 7 Casino

I am owed three approved withdrawals from Planet7 that are very past due.

I have communicated over and over again with the VIP hosts via chat. I used to try to contact them via email, but they do not respond to emails. My emails go into a black hole. The VIP chat hosts say that chat with them is the best way to correspond.

I am owed $3,937 in three payouts. Two of these are over 60 days old. Specifically, a withdrawal of $200 was approved on May 2. A withdrawal of $2,051 was approved on May 11. A withdrawal of $1,686 was approved on June 13.

I have communicated with Planet 7 VIP hosts via chat over and over again, and I have been told 4 different times that these payouts have been escalated. Yet, I have not been paid.

On July 2nd I was told via chat that if I made a deposit, that would help my escalation of payments. This sounds like fraud to me. Today, July 11, I was told the payments will be escalated to finance to be paid within 7 to 10 days. This is the same information I was told a month ago.

I appreciate whatever assistance you can provide to help me recoup my winnings.

Cons

Too many complaints

Verdict

Casinomeister Rating

Casinomeister's Verdict

Just way too many complaints. I would recommend avoiding this casino until the fora is vacant of all ongoing complaints.

Forum threads

Featuring:

$7,777 Welcome Bonus

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Why Use Planet7 Software

• Planet 7 Casino Has a Large Games & Slots Selection.
• Accepts Major Credit Cards like VISA, MasterCard, & Amex.
• A Respected and Reputable Casino with a Great Customer Service.

• Mobile
• Windows
• Apple
• Android

Play Hundreds of Games at Planet7

Why Download Planet7 Casino

Highlights of Planet7

• Huge Welcome Bonus
• Accepts US Players
• Over 200 Games
• Large Progressive Jackpots

Planet 7 Casino is an online and mobile casino which accepts players from the USA. The site is owned by BTK Ltd Associates, is licensed in Cyprus, and uses RealTime Gaming software.

The deposit bonus at Planet7 Casino is collected in 8 installments. The first payment maxes out at $777, while the remaining deposits have a max bonus of $1000 apiece. Players should remember that this bonus has a 10x max withdrawal, which limits the winnings on these offers.

Players might read bad reviews of Planet7 Casino, or even read that it was blacklisted. That was several years ago between 2009-2011. Since then, the site has been sold to a more responsible gaming group. Most authority sites have removed or changed their opinion of the brand and re-listed the site.

Planet 7 Casino uses RealTime Gaming software. RTG features the biggest progressive jackpots in the U.S. gaming market, along with over a hundred video slots. The games list includes dozens of Real-Series Slots, 5-reel video slots with enhanced features and graphics. Planet7 Casino also offers 6 versions of blackjack, all 3 major versions of roulette, and over 15 video poker titles.

Players cannot clear their wagering requirement while playing the progressives, though. Planet7 Casino explicitly lists the games banned from the rollover terms and conditions, which is a sign the site is fair and transparent.

Planet 7 Casino Download and Install Guide

Download Planet7 Casino

Direct Download of the Software

To start enjoying any of the 200 games, you need to download Planet 7 Casino to your computer. To make it simpler and easier for you, we have an automatic and instant download for you. Simply click on any of the “DOWNLOAD NOW” buttons that are located throughout this page and your free Planet7 casino download will start instantly. You will need to save the software to your computer in an easy to locate folder for the installation step. The download will take anywhere from 15 to 60 seconds, depending on your internet connection.

Install Planet 7 Casino

Casino Software Installation

Now that your Planet7 Casino download is on your computer, you are ready to install it. Find the file that you previously saved to your PC or Mac, and run the software. After making sure that it is the proper Planet7 software, you can choose your preferences of where to install, and whether or not you want an icon placed on your desktop. The installation will take up to a few minutes to complete, after which you will be able to access it by clicking on the icon on your desktop.

Log In to Planet7 & Play

Log Into Your Casino Account to Play

Once the installation step has been completed, you are now ready to start enjoying all of the popular games that Planet7 Casino has to offer. Before you can access these games you will need to log into your casino account, or if you do not have an account yet, you can sign up for one completely free and very fast. For the new players, you can get up to $7,777 in Welcome Bonuses with your first 8 deposits. Make sure you have enough funds in your account if you want to play the real money games, or you can try them out playing for fun.

Planet 7 Casino Mobile – Android and iPhone

Planet 7 Mobile Casino can be played directly through any mobile device, including Android smartphones and tablet computers, iPhones, and iPads. In fact, Planet 7’s software designers installed a new mobile casino lobby to better serve players on the go.

To promote the Planet 7 Casino Mobile lobby, the site has a 200% mobile slots bonus for players who deposit at least $50 and use the coupon code NORULES200. Planet7 Casino also has a 175% All Games Bonus for those who deposit at least $50 and use the promo code THEWORKS175. Even better, the All Games Bonus can be redeemed multiple times.

Planet 7 Mobile Casino can be played on Android cellphones and tablets. The Planet 7 Casino app includes a new list of mobile slots which are available, including Gemtopia Mobile Slot, which has a wild bonus and 15 free spins that can be won. Android slots players who prefer progressive jackpots should try Dragon Orb Progressive Slot, which includes wild spins and re-triggered free spins.

The Planet 7 Android Casino’s slots are optimized for Samsung, LG, Nokia, HTC, Razer Phone, Moto Z Force, and Sony Xperia.

Planet 7 Casino’s mobile lobby is fully compatible with all iOS devices, including iPhone smartphones and iPad tablet computers. Try Planet 7 iPhone slots like Secret Symbol Mobile Slot, which has 25 paylines and multipliers ranging between 2x and 25x the original bonus.

The Planet 7 IOS casino app includes Cash Bandits 2, an all-time popular RTG slot with a famous interactive game, is also available for iPhone slots players. IOS mobile players, like Android players, have access to a full load of mobile table games, real money slots, and specialty games.

Planet7 Casino Download

Featuring:

$7,777 Welcome Bonus

Download Planet7 Casino and Claim Your $7,777 in Welcome Bonuses.

Planet 7 Casino Sign In

Why Use Planet7 Software

• Planet7 Casino Has a Large Games & Slots Selection.
• Accepts Major Credit Cards like VISA, MasterCard, & Amex.
• A Respected and Reputable Casino with a Great Customer Service.

Planet 7 Online Casino Reviews

• Mobile
• Windows
• Apple
• Android